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Best AI Tools for Small Business Owners
AI tools for bookkeeping, marketing, and customer service
The best AI tools for small business owners — bookkeeping helpers, marketing writers, and support bots. They cover jobs that would need a team otherwise.
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◎ Specific AI Tools for Small Business Owners
8 tools built for this kind of work
QuickBooks
Intuit's accounting software for small businesses
Xero
Cloud accounting software for small businesses
Square
Point-of-sale platform with AI-powered business insights
Shopify
AI-enhanced ecommerce platform with smart features
Gusto
Payroll and benefits platform with AI compliance checks
Tidio
AI customer support chatbot for small businesses
Bonsai
All-in-one proposals, contracts, and invoicing platform for freelancers
Dext
Receipt and invoice capture that feeds bookkeeping software
★ General AI Tools for Small Business Owners
6 broadly useful tools worth having in the toolbox
ChatGPT
Advanced AI chatbot by OpenAI for conversations and assistance
Claude
AI assistant by Anthropic for helpful, harmless, and honest conversations
Canva
AI-powered graphic design platform with templates and tools
Mailchimp
Mailchimp is an email marketing and customer relationship platform from Intuit. …
Zapier
AI-enhanced workflow automation platform
HubSpot
AI-powered marketing, sales, and customer service platform
Business tools 39 view all →
ArborGold
Business management software for tree care companies
Bonsai
All-in-one proposals, contracts, and invoicing platform for freelancers
Born to Found
AI coaching platform that guides founders through six startup stages
C3.ai
C3.ai sells enterprise AI applications for industries such as energy, …
Denovo
AI platform that turns raw ideas into fully operational businesses
DocuSign AI
AI-powered agreement intelligence and e-signatures
Dropbox Sign
E-signature service formerly known as HelloSign
Floranext
Point of sale and online ordering for florists
Fresha
Booking and business software for salons, spas, and barbers
HoneyBook
Client management for freelancers and small studios
Housecall Pro
Field service software for home service businesses
HubSpot
AI-driven business growth platform
Jobber
AI-assisted scheduling and quoting software for home service businesses
Kajabi
AI-assisted platform for selling courses, coaching, and memberships
MarketMan
AI-powered inventory and purchasing management for restaurants
MassageBook
Booking and practice management for massage therapists
Mindbody
Booking and business software for fitness, yoga, and wellness studios
MoeGo
Business software for pet groomers and pet service providers
Nory
AI operating system for restaurant forecasting, ordering, and labor
Noterro
Clinic management software with AI-assisted SOAP notes for manual therapists
PandaDoc AI
AI-powered document automation and e-signatures
Passare
Funeral home management software
Popmenu
Restaurant websites, marketing, and AI phone answering
Proposify
AI proposal software that wins more deals
Qwilr
AI interactive proposal and sales documents
Salesforce Einstein
AI-powered CRM and business intelligence
ServiceNow
AI-powered business workflow automation
ServiceTitan
Field service management with AI dispatch and call booking
Shopmonkey
Shop management software for auto repair and service businesses
SimplePractice
Practice management platform with AI progress notes for therapists
Square
Point-of-sale platform with AI-powered business insights
StyleSeat
Booking and client-matching platform for hair and beauty professionals
Teachable
Platform for creating and selling online courses
Tekmetric
Cloud shop management for independent auto repair
Thinkific
Platform for creating and selling online courses
Toast
AI-powered point-of-sale and operations platform for restaurants
Vagaro
Online booking and business management platform for salons and spas
Zen Planner
Membership management software for martial arts schools and gyms
Zoho
AI-enhanced business software suite
Marketing 38 view all →
6sense
AI B2B account engagement and intent data platform
Adalysis
PPC audit, monitoring, and automation for Google and Microsoft Ads
Arcade
Arcade turns screen recordings into guided, clickable product walkthroughs. …
Attentive
AI-powered SMS and email marketing for retail
Averi AI
AI content engine for startups that ranks and converts
Braze
AI-powered customer engagement and marketing automation platform
Cision
PR software for media outreach, monitoring, and reporting
CleverTap
AI-powered customer retention and engagement platform
ClickCease
Click fraud protection for Google and Meta ads
Crayon
AI competitive intelligence platform
Demandbase
AI-powered account-based marketing platform
Frontify
Brand management platform for guidelines and digital assets
HubSpot
AI-powered marketing, sales, and customer service platform
Insider
AI-powered cross-channel marketing personalization platform
Instapage
Instapage is a landing page platform for building, testing, and personalizing …
Iterable
AI-powered cross-channel marketing automation platform
Jasper
AI marketing copywriter for campaigns and content
Keap
CRM and marketing automation for small businesses
Klue
Competitive intelligence platform for sales and product marketing
MarketMuse
AI content planning and optimization platform
MoEngage
Customer engagement platform for mobile-first brands
Mutiny
AI website personalization platform for B2B companies
NationBuilder
Campaign CRM with AI-assisted voter messaging
Navattic
Navattic is an interactive demo platform for building no-code product tours that …
Optimizely
Experimentation and content platform for digital teams
Optmyzr
PPC management software with automation, audits, and an AI copilot
Persado
AI-powered marketing language optimization
Phrasee
Phrasee is a brand language optimization platform that generates and tests email …
Postscript
SMS marketing platform for Shopify stores
RedTrack
Ad tracking and attribution for affiliate media buyers
Storylane
Interactive product demo builder
Supademo
Supademo generates interactive product walkthroughs from screen recordings and …
The Influencer AI
Launch scroll-stopping photo and video campaigns with AI influencers
THEO
AI that maps brand positioning and strategic direction
Typeform
Typeform is a form and survey builder that shows questions one at a time in a …
Unbounce AI
AI landing page builder with conversion optimisation
Vidmob
Creative analytics and scoring to predict which ads will perform
Voluum
Ad performance tracking and attribution with AI traffic routing
Customer support 40 view all →
Ada
AI chatbot platform for automated customer support
Aisera
AI-powered IT and customer service automation platform
Balto
Real-time AI guidance for call centre agents
Bland AI
AI phone agents for inbound and outbound calls
Canary Technologies
AI guest messaging and digital check-in platform for hotels
Capacity
AI-powered support automation platform
Chatbase
Build custom ChatGPT chatbots trained on your own data
ChurnZero
ChurnZero is a customer success platform for subscription software companies. It …
Cresta
Real-time coaching and AI agents for contact centers
Decagon
AI customer support agents for chat, email, and voice
Drift
Conversational marketing and AI sales assistant
Duve
AI guest experience and upsell platform for hotels and short-term rentals
Forethought AI
Generative AI customer support automation
Freshdesk
AI-driven customer support software with automation
Front
AI customer communication platform for shared inboxes
Gladly
AI customer service platform for people-centred support
Gorgias
AI-powered customer support helpdesk for e-commerce brands
Help Scout
Shared inbox and help desk for customer support teams
Helpshift
AI-first customer support platform for mobile and web
Intercom
AI-powered customer messaging and support platform
Kommunicate
Kommunicate is an AI chatbot and live chat platform that automates customer …
Kore.ai
Enterprise conversational AI and virtual assistant platform
Kustomer AI
CRM-powered AI customer service platform
LivePerson
Conversational AI and messaging for customer service
Mavenoid
AI product support and self-service troubleshooting platform
Moveworks
AI assistant that resolves IT and HR support tickets automatically
Netomi
AI customer service with highest resolution rates
Observe.AI
AI quality assurance for contact centres
Planhat
Customer platform for customer success teams
Retell AI
Voice agent platform for phone calls
Sapling
AI writing assistant and grammar checker for customer teams
Sierra
AI agents for customer service, built for large brands
Synthflow
No-code builder for voice AI agents
Talkdesk
AI-powered cloud contact centre platform
Tidio
AI customer support chatbot for small businesses
Totango
Totango is a customer success platform with a modular structure that lets teams …
Watermelon
Conversational AI platform to supercharge customer service
Yellow.ai
Yellow.ai is an enterprise conversational AI platform for automating customer …
Zendesk
AI-enhanced customer service and support platform
Zowie
AI customer service automation for e-commerce
Tax accounting 12 view all →
Avalara
Cloud-based tax compliance automation platform for sales tax, VAT, and customs duties across hund...
Bloomberg Tax & Accounting
Tax research platform with news, analysis, and primary sources
DataSnipper
AI agents for audit, tax, and finance teams, built into Excel
Dext
Receipt and invoice capture that feeds bookkeeping software
Drake Tax
Professional tax preparation software for small and mid-size firms
H&R Block
Tax preparation software and tax professionals
Holistiplan
AI tax planning software that turns client tax returns into advisor-ready strategies
QuickBooks
Intuit's accounting software for small businesses
TaxJar
Sales tax automation platform that calculates, reports, and files sales tax for e-commerce busine...
TurboTax
Leading consumer tax preparation software using AI to guide users through filing federal and stat...
Vertex
Enterprise tax compliance software
Xero
Cloud accounting software for small businesses