// about Gainsight
Gainsight is a customer success platform that uses AI to score account health, flag churn risk, and identify expansion opportunities. Customer success teams use it to manage their entire portfolio from a single view, triggering automated playbooks when accounts show early warning signs. It connects to CRM, product usage data, and support tickets to build a complete picture of each customer.
// alternatives to Gainsight see all →
HubSpot CRM
AI-enhanced customer relationship management
Salesforce
AI-powered CRM with Einstein intelligence
Pipedrive
AI sales CRM with predictive insights
Zoho CRM
AI-powered customer relationship management
Folk
AI-powered CRM for managing relationships and outreach
Attio
AI-native CRM built for modern go-to-market teams
Close
CRM with built-in calling, email, and SMS for sales teams
Copper
CRM built for Google Workspace with AI automation