Medallia
Experience management platform for customer and employee feedback
Paid
Market Research
Teams analyze comments with text analytics to find themes and sentiment. Alerts route unhappy customers to staff for follow-up. Dashboards track satisfaction by location, product, or channel.
Enterprise pricing, with implementation help typically needed.
Qualtrics is the main alternative. Medallia suits customer experience managers at large organizations.
// alternatives to Medallia see all →
// related tools in Market Research
AppFollow
App review management and store optimization tool
AppTweak
App store optimization platform for keywords, ratings, and competitors
Prolific
Participant recruitment platform for research studies and surveys
Sensor Tower
App market intelligence with downloads, revenue estimates, and keyword data
FullStory
Digital experience analytics with session replay