Paychex is one of the largest payroll providers in the United States. Businesses use it to pay employees, file payroll taxes, manage time and attendance, administer retirement and health benefits, and handle HR tasks such as onboarding and compliance. A defining feature is access to human specialists, which suits owners who do not want to figure out payroll rules on their own.
The Paychex Flex platform pulls these services into one system with mobile apps for employees and managers. AI features assist with answering HR questions, flagging payroll errors, and analyzing workforce data. The company also offers professional employer organization services, in which it co-employs workers and takes on benefits and compliance responsibilities. It acquired Paycor, a provider of HR and payroll software, to move further into mid-sized businesses.
Paychex is sold by quote, with pricing based on the number of employees and services chosen, and is often seen as more expensive than newer online-only providers. Competitors include ADP, Gusto and Rippling for small and mid-sized businesses, Paylocity, and Paycom. Integrations connect with accounting software such as QuickBooks. Paychex suits businesses that value personal support and a broad set of HR services.