Concur is a staple of corporate finance. Employees book travel, capture receipts with a phone, and submit expense reports, which flow through approvals and into accounting systems. Policies are applied automatically, flagging out-of-policy spending, and credit card feeds reduce manual entry. Finance teams use it to control costs, reimburse employees, and meet audit requirements.
The platform has grown to include invoice and travel management, with integrations to airlines, hotels, and payment providers. AI supports automatic receipt reading, categorization, audit of expenses to detect errors or fraud, and assistance through SAP’s Joule for answering questions and completing tasks. Reporting provides visibility into travel and spending trends.
SAP Concur is sold to mid-sized and large companies, with pricing by user and module, and implementation is often handled with partners. User experience has been criticized by some as dated compared with newer tools. Competitors include Expensify, Ramp and Brex for spend management with cards, Emburse, Zoho Expense, and Navan for travel and expense. Concur suits large organizations with complex travel and expense needs.