Service advisors write estimates, send digital inspections with photos, and collect approval and payment by text or email. Reports show car count, average repair order, and technician productivity. Integrations connect to parts suppliers and accounting software.
Shops use the data to see what is working and where jobs stall. It is a subscription product with per-shop pricing.
Shopmonkey and Shop-Ware are alternatives. Tekmetric suits independent shop owners and managers.